| Details of | Contact Person | Address | Contact No. | Email Id |
|---|---|---|---|---|
| Customer care | Sanjay Gupta | 92, Level 9, 2 North Avenue, Maker Maxity Bandra Kurla Complex, Brandra East, Mumbai 400 051 | +91 22 6720 4000 | Sanjay.Gupta@macquarie.com |
| MacCap Regional Complaint Handling Coordinator | Ying Ying Hou | +852 3922 1888 | Yingying.Hou@macquarie.com | |
| MacCap Regional Complaint Handling Manager | Kevin Singleton | +852 3922 1888 | Kevin.Singleton@macquarie.com | |
| Compliance Officer – India | Gitanjali Mehta | +91 22 6720 4000 | Gitanjali.Mehta@macquarie.com | |
| Head of Equities – India | Sandeep Bhatia | +91 22 6720 4000 | Sandeep.Bhatia@macquarie.com |
In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://www.scores.gov.in/scores/Welcome.html or NSE at https://investorhelpline.nseindia.com/NICEPLUS/ and BSE at https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx. Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchanges portal.
Complaints may be submitted by clients/counterparties, free of charge, in writing, online or verbally. In addition to any jurisdictional- or entity-specific requirements which may be set out in Compliance or business procedures manuals, clients/counterparties may raise complaints via any of the below mechanisms:
| In Writing - India | 92, Level 9, 2 North Avenue, Maker Maxity, Bandra Kurla Complex, Bandra East, Mumbai 400 051 | By email - India | MSGrievanceRedressel@macquarie.com (India) |
