Environmental, Social and Governance

Business conduct and ethics

Macquarie aims to realise opportunities for our clients, shareholders and people while meeting expectations of sound corporate governance. We are in business to be profitable, but it is the way we do business that defines us.

Macquarie’s high standards for conduct are underpinned by What We Stand For, and our long-held principles of Opportunity, Accountability and Integrity.

We are committed to conducting our business in accordance with all applicable laws and regulations and in a way that enhances our reputation in the market. We are committed to ensuring our products and services are marketed appropriately and that clients are fairly treated. 

Business conduct and ethics are addressed within our existing risk management framework by establishing and maintaining an effective risk culture that drives good conduct. This is supported by a framework of policies, controls, processes and reporting mechanisms, in particular to manage compliance, legal, reputation and operational risks. 

 

Macquarie Bank Limited subscribes to the Banking Code of Practice (the Code). The Code is an industry code of conduct developed by the Australian Banking Association (ABA), which sets standards of good banking conduct for banks, their staff and their representatives. The Code applies to banking products and services for consumer and small businesses customers, and their guarantors.

To request a hard copy of the Code be sent to you, contact us on 1800 806 310. More information about the Code and how it is administered by the ABA and the Banking Code Compliance Committee is available at https://www.ausbanking.org.au and https://bankingcode.org.au.