Macquarie recently advised that it had suspended use of PageUp, a third-party supplier of recruitment services, after PageUp experienced a security incident where an unauthorised person gained access to its systems.

Macquarie has received confirmation from PageUp and its independent security experts that the security incident has been eradicated, that it has implemented further security measures to safeguard against future incidents and that the PageUp system is safe to use.  To read further information about PageUp’s actions, please see a statement issued by the Australian Office of the Information Commissioner, the Australian Cyber Security Centre and IDCARE published here.

Having received this confirmation from PageUp, as well as completing our own investigations, Macquarie has made the decision to resume use of the PageUp system.  

Macquarie did not receive any confirmation from PageUp that candidates who applied to Macquarie were affected by this incident. However, Macquarie takes information security and privacy very seriously, and has subscribed to the services of IDCARE, which can assist any applicants who are concerned about their personal information to assess any risk of harm this may have posed. You can contact IDCARE for further support on 1300 432 273 if calling from Australia and +61 7 5373 0400 if calling from outside of Australia.

If you have questions, please contact us at pageupenquiry@macquarie.com