| Details of | Contact Person | Contact Number | Email address |
|---|---|---|---|
| Customer care | Sanjay Gupta | +91 22 6720 4000 | Sanjay.Gupta@macquarie.com |
| Macquarie Capital Regional Complaint Handling Coordinator | Ying Ying Hou | +852 3922 1888 | Yingying.Hou@macquarie.com |
| Macquarie Capital Regional Complaint Handling Manager | Kevin Singleton | +852 3922 1888 | Kevin.Singleton@macquarie.com |
| Compliance Officer – India | Gitanjali Mehta | +91 22 6720 4000 | Gitanjali.Mehta@macquarie.com |
| Head of Equities – India | Sandeep Bhatia | +91 22 6720 4000 | Sandeep.Bhatia@macquarie.com |
Address > 92, Level 9, 2 North Avenue, Maker Maxity Bandra Kurla Complex, Brandra East, Mumbai 400 051
In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with the Securities and Exchange Board of India (SEBI) at SEBI SCORES Complaint Redressal System or National Stock Exchange of India (NSE) at NSE NICE Plus investor complaint portal and Bombay Stock Exchange (BSE) at BSE eComplaint Investors Portal. Please quote your Service Ticket/Complaint Ref Number while raising your complaint at SEBI SCORES/Exchanges portal.
Complaints may be submitted by clients/counterparties, free of charge, in writing, online or verbally. In addition to any jurisdictional- or entity-specific requirements which may be set out in Compliance or business procedures manuals, clients/counterparties may raise complaints via any of the below mechanisms:
In Writing: 92, Level 9, 2 North Avenue, Maker Maxity, Bandra Kurla Complex, Bandra East, Mumbai 400 051
By email: MSGrievanceRedressel@macquarie.com (India)
