The Macquarie Customer Advocate’s role is to:

  • listen to our customers and provide a customer-centric voice when making recommendations to improve customer experience
  • minimise the risk of future problems by reviewing key customer themes
  • work with Macquarie complaint teams to promote fair and reasonable customer outcomes

The Macquarie Customer Advocate is separate to Macquarie’s operating, risk and support groups including its internal dispute resolution teams.

Contact Us

Post

Customer Advocate
Macquarie Bank Limited
GPO Box 4294 
Sydney NSW 1164

If you have a complaint, please refer to the Feedback and Complaints page here.

Additional information

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