23 June 2021
Corporate interest in robotic process automation (RPA), the software that emulates and automates repetitive human tasks, has not yet been matched by the level of adoption, which varies by sector, industry and the size of organisations, but it’s accelerating rapidly.
As RPA combines with machine learning and artificial intelligence (AI), it will create a digital workforce that relieves knowledge workers of time-consuming and routine tasks, argues Ben Sturrock, Vice President, Software & Services at Macquarie Capital.
Sturrock believes the streamlining potential of this combination of technologies will let organisations unleash more of the creative and intellectual capacity of their employees, allowing them to focus on the complex, higher value aspects of their work. In doing so, it could open up a new source of competitive advantage amongst those who choose to adopt it.
Vijay Khanna, Chief Corporate Development Officer at UiPath, the world’s largest RPA vendor and a Macquarie Capital client, states: “We believe that human talent is key for innovation, and our goal is to remove mundane and repetitive work and enable people to focus on creative tasks and business processes that require cognitive thinking. Our unique combination of UI Automation, API Management, and AI is designed to emulate human workers and help organisations assign all automatable work to robots enterprise-wide.”
“Organisations now have the potential to free up these great minds they have working for them so they can be engaged in knowledge-based tasks that have much more value,” Sturrock says. “In the next few years, we will see the digital transformation of the knowledge worker. The companies that do it best will be the ones who dominate the next phase of technological disruption.”
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