Key areas


Managing environmental and social risk

We are committed to ensuring environmental and social risks are identified and managed responsibly in our business activities and relationships. Our group-wide Environmental and Social Risk (ESR) Policy is based on international guidelines including the International Finance Corporation Performance Standards.

The ESR Policy governs the management of environmental and social issues including labour and employment practices, human rights, resource efficiency, climate risk, pollution prevention, biodiversity and cultural heritage. Our policy provides a process to assess, categorise, manage, mitigate, monitor and report ES risks in client relationships and across a range of transactions including financing, lending, leasing and advisory. It requires escalated decision-making and approval processes for material environmental and social risks.

As stated in the Code of conduct, all staff share responsibility for identifying and managing environmental and social risks as part of normal business practice. The ESR team, which sits within the Risk Management Group, has Group-wide oversight responsibility.

Macquarie recognises the value of effective Work Health and Safety (WHS) performance as an integral part of how we successfully manage our business. We seek to operate harm-free environments through maintaining high WHS standards and performance across all our activities globally.

Business conduct and ethics

Macquarie aims to realise opportunities for our clients, shareholders and people while meeting expectations of sound corporate governance. We are in business to be profitable, but it is the way we do business that defines us.

Macquarie’s high standards for conduct are underpinned by What We Stand For, and our long-held principles of Opportunity, Accountability and Integrity.

We are committed to conducting our business in accordance with all applicable laws and regulations and in a way that enhances our reputation in the market. We are committed to ensuring our products and services are marketed appropriately and that clients are fairly treated. 

Business conduct and ethics are addressed within our existing risk management framework by establishing and maintaining an effective risk culture that drives good conduct. This is supported by a framework of policies, controls, processes and reporting mechanisms, in particular to manage compliance, legal, reputation and operational risks. 

Banking code of practice

Macquarie Bank Limited subscribes to the Banking Code of Practice (the Code). The Code is an industry code of conduct developed by the Australian Banking Association (ABA), which sets standards of good banking conduct for banks, their staff and their representatives. The Code applies to banking products and services for consumer and small businesses customers, and their guarantors.

To request a hard copy of the Code be sent to you, contact us on 1800 806 310. More information about the Code and how it is administered by the ABA and the Banking Code Compliance Committee is available at and


People and workplace

We recognise that our most important assets are our people. The experience, skills and views of our people facilitate the delivery of a wide variety of services to our clients across the globe.

Our focus is on attracting, engaging, developing and retaining talented individuals, providing opportunities for career-long learning and development and providing safe workplaces within an inclusive culture that values diversity.

Macquarie strives to create an environment where continuous learning is part of an employee’s career development and recognises the benefits to the individual and the wider organisation of such investment. We invest in employee development by providing learning opportunities that meet the needs of our diverse talent base and build the skills and behaviours required for long-term organisational success. In addition to Macquarie-delivered programs, many staff benefit from sponsored education and can pursue career development opportunities at independent institutions such as business schools and through professional bodies. 

We invest significant time and effort in the employee onboarding and orientation process, with a series of learning and development activities (including events hosted by the CEO) designed to communicate and embed the Macquarie culture at the earliest possible stage. This includes an emphasis on communicating our Code of conduct and What We Stand For principles and reinforcing the ongoing importance of effective risk management and behaviours across all Macquarie businesses and regions. 

Alongside the structured learning and development curriculum, we recognise and encourage the developmental benefits of wider community engagement by staff. Involvement of staff in this through the Macquarie Group Foundation and other channels is widely communicated and encouraged. 

Regular appraisals, including goal setting and ongoing career development, are a key part of performance measurement and support Macquarie's merit based culture. As well as encouraging regular and ongoing feedback with managers, we require all staff to have at least one formal appraisal discussion with their manager. During these appraisals, staff are encouraged to raise, discuss and respond to matters relating to training, further education and development of leadership capabilities. A Group-wide performance management system is used to document all performance and development related discussions. Customised online and classroom training is also available to all managers and staff to ensure they get the support needed to complete these activities effectively.

We support our people to realise their full potential, we encourage innovation and we reward achievement within a framework of personal responsibility. Our ongoing commitment to our people ensures we remain innovative, sustainable and continue to meet the evolving needs of our clients. Through the Macquarie Group Foundation we actively support our staff in pursuing their own community interests and encourage involvement at a grass-roots level.

Sustainability in direct operations

The environmental impacts from our direct operations predominantly relate to the resources we consume in our offices, data centres, and from our air travel. At Macquarie, we seek to manage these impacts by monitoring and reducing resource use, maintaining carbon neutrality, improving the sustainability of our supply chain and occupying and creating innovative and sustainable workplaces, through the implementation of our Environmental Management Plan.

Our steps to reduce resource consumption include energy efficiency measures, data centre virtualisation, waste recycling and water management programs across our global operations.

Through our focus on occupying sustainable workplaces we aim to design and construct new premises in line with sustainability best practice and, where possible, achieve accreditation such as 6 Star Green Star, LEED Platinum, BREEAM Excellent or equivalent.

Since 2010, we have maintained our carbon neutral commitment by reducing and offsetting the emissions from our energy use and business air travel. We do this by purchasing and retiring high quality voluntary certified carbon credits each year. 

Supply chain


suppliers globally

48/52 split

between ANZ region
and the rest of the world in terms of spend

Top 5 supplier categories

IT, Premises, Professional Services, Financial Services, Travel

Macquarie is committed to managing its supply chain in an ethical and responsible manner. Our Principles for Suppliers set out Macquarie’s expectations of our supply chain in relation to human rights, safe, fair and ethical working conditions, environmental performance and supplier diversity.

We continue to address supply chain environmental and social risk, including modern slavery, through the implementation of our ESG questionnaire and relevant training for our key risk and procurement staff. We strive to engage more diverse suppliers by improving our internal processes and strengthening our partnerships. For more information please refer to the supplier portal.

Macquarie asks suppliers to be familiar with the core principles of Opportunity, Accountability, Integrity described in the Macquarie Group Code of conduct and encourages suppliers to conduct their own business in accordance with the principles set out in What We Stand For.