Supporting the shift to smarter energy metering assets

We are the largest independent meter asset provider (MAP) of traditional and smart meters in the United Kingdom

Established in 2003 and supporting both growing and leading energy suppliers, we manage over 10 million meters and have provided over £1.5 billion of funding to assist Great Britain’s smart meter roll-out programme and net zero carbon target by 2050.

Our competitive, low risk propositions provide funding certainty, risk transfer and a proven operational platform with unrivalled experience. Our range of services offer our clients with a high degree of certainty in an ever changing and challenging environment.

5.5m+ smart meters owned and managed

5m smart meters on a forward order book for future contracts

5m+ traditional meters owned and managed

55 dedicated to MAP support staff

2.2m+ meters processed via our in-house ISO accredited processing centre

Founding member of Community of Meter Asset Providers (CMAP)


Our services

Providing energy retailers with reliable meter asset provisioning 

Building on our decades of experience in utility infrastructure, as well as our financial and advisory expertise across Macquarie, we have developed solid, sustainable, innovative and efficient meter asset solutions. 

We offer a range of solutions from straight forward funding and asset management to end-to-end services including installation solutions, asset hardware triage services and reverse supply chain management.

We have funding in place and a proven track record of executing deals with our clients in a fast-efficient manner. With a range of sector leading partnerships in place across the supply chain, from meter manufactures to installers, we can offer turnkey solutions to our clients.

Explore our solutions

We fund traditional and smart electricity and gas meters for some of the UK’s largest and best-known energy companies, including British Gas, So Energy, NPower, EON and Scottish Power.

Using our extensive experience, we listen to our client’s specific requirements for funding and operational services and develop flexible and innovative bespoke solutions that provide the highest standards of service.

Since 2012, our meter asset processing services have included procurement, management and tracking, fault triage and warranty claim management. Offering clients a complete turnkey logistics solutions, driven by a sophisticated warehouse management system.

Our dedicated ISO accredited meter processing centre can receipt, process and refurbish over a million meters and associated assets each year. Our team of specialised staff manage:

  • MPC triage and processing
  • logistics (delivery & collection) In bound processing
  • testing and visual inspection
  • refurbishment and redeployment
  • return to manufacturers
  • oversight of asset scrapping and recycling
  • full suite of bespoke dashboard reporting tracking assets to successful outcomes.

Utilising our established logistics capabilities, we provide clients with the benefit of:

  • an expansive network
    Benefit from the existing network of collections from industry parties

  • logistic experience
    Our logistics operation is professional and flexible with access to over 3,000 different sized vehicles on the transport exchange group.

     

We are continuously improving our operation to maximise efficiency. Every meter is tracked through triage and testing against detailed operating procedures and accredited against ISO standards.

Our bespoke asset tracking system is equipped to carry out testing of SMETS1 and SMETS2 meters and records the full analysis of every receipted meter including a full visual assessment. All our meters are tracked throughout each stage of the process.

We can refurbish more than 20,000 meters each month and we are known in the industry for our best in class approach to refurbishment and hardware dispatch. This includes:

  • factory reset of the meter e.g. customer data removal, clearing down certificates etc
  • reapplying vanilla or organisation specific certifications to the meter
  • upgrading firmware.

Remaining at the forefront of developments in SMET2 triage and redeployment, we are working with all known industry parties to progress the ability to provide remote triage and refurbishment of SMETS2 assets.  We believe our transition from traditional refurbishment to SMETS2 refurbishment with the achievable in 2020 subject to industry wide arrangements and being approved by the National Cyber Security Centre.

We work with major meter recyclers in the UK and have successfully recycled over 1.5 million meters.

Our services include:

  • recycling capability is WEEE (Waste of Electrical and Electronic Equipment) registered and is audited regularly to ensure the highest standards of compliance and good working procedures
  • certificates of destruction can be requested for individual meters as opposed to per batch if required.

Through our in-house team of data specialists based in the UK, we monitor and track all our assets and produce bespoke reporting for client.

  • 26 million assets are currently managed through our cloud-based proprietary system.
  • We process over 12 million movements a year including deliveries, installs, removals and churn.
  • Our data is fully validated against wider industry data sources.

Across our 26 million assets our finance and billing teams produce, validate and issue over 33,000 client invoices to over 112 suppliers per annum.  

Promoting safe and industry accredited best practices

Our UK-based team has allowed us to embed local and highly specialised knowledge of UK standards and specifications into our business. Senior members of the team are active members of industry bodies such as UKMF, AMO, CMAP and provide technical authority on:

  • health and safety management
  • management of technical issues
  • quality and reliability management
  • accreditation and standards management (ISO 14001 & 1800a and LRQA).

This ensures clients are given the confidence and certainty they need, in accordance with UK standards.  

Our broader energy experience

At Macquarie, we take a holistic view of the transition to a greener economy. Our Macquarie Energy, Renewables and Sustainability team leverages both regional energy expertise and the global experience from across North America, Asia and Australia.