We’re currently experiencing a high volume of calls in response to coronavirus.
If you’ve been impacted and need to pause your home loan, car and equipment loan or credit card repayment please fill out this form. If you are a business banking client, please reach out to your relationship contact.

Coronavirus support hub

We’ve introduced a comprehensive package of vital support measures. Find out more on this as well as our latest updates, useful resources and ways to apply for financial assistance.

We're here to help

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New home loan rates from

2.84% pa

We bank with Macquarie

Variable and comparison rate* for new owner occupied basic home loans only

Discover our smarter home loan package

Feedback and complaints

Everyone at Macquarie is committed to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it.


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Need financial assistance?

Where you feel you may not be able to meet your regular repayments or some other financial obligation, please contact us to see how we can work together towards a solution for you.


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Help centre


Got a question on a Macquarie banking or financial services product?

Here you'll find FAQs to help you manage your Macquarie accounts.



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Banking Code of Practice

Macquarie Bank Limited subscribes to the Banking Code of Practice, an industry code of conduct developed by the Australian Banking Association, which sets standards of good conduct for banks, their staff and their representatives.


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