Credit card FAQs: Hilton Honors

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A few things that you should know about your Hilton Honors® Macquarie Platinum Card


How do I join Hilton Honors?

If you are not already a Hilton Honors member, please join at HiltonHonors.com/Join and provide your Hilton Honors number at the time of activation of your Hilton Honors Macquarie Platinum Card1.

Hilton Honors members can access their membership details by downloading the Hilton Honors apps for iPhone® and Android™ at HiltonHonors.com/App.

Once in the app, select 'Account' and then 'Hilton Honors Card' to view your card. You can also log into your Hilton Honors account online at HiltonHonors.com and select 'My Hilton Honors Card' from the left-hand navigation panel. You can either print or download a soft copy of your Hilton Honors card.

How do I earn Hilton Honors Bonus Points?

With the Hilton Honors Macquarie Platinum Card, you will earn:

  • four Hilton Honors Bonus Points per $1 spent at hotels and resorts within the Hilton Portfolio2
  • one Hilton Honors Bonus Point per $1 spent on all other eligible purchases3.

What can I redeem Hilton Honors Bonus Points for?

Enjoy access to a range of flights, gifts, hotel rewards and more with Hilton Honors. Hilton Honors Macquarie Platinum cardholders can find more information about redeeming their Hilton Honors Bonus Points at HiltonHonors.com.

Do my Hilton Honors Bonus Points expire?

Hilton Honors Bonus Points will not expire provided that you take one of the following actions within a 12 consecutive month period:

  1. stay at a hotel within the Hilton Portfolio
  2. earn Hilton Honors Bonus Points through any participating partner
  3. purchase Hilton Honors Bonus Points.

For complete details, visit HiltonHonors.com.

Will I earn Hilton Honors Points when I travel overseas?

Yes, you will earn four Hilton Honors Bonus Points per Australian dollar spent2 at hotels and resorts within the Hilton Portfolio and you will earn one Hilton Honors Bonus Point per Australian dollar spent on all other eligible purchases3.

Are all transactions eligible for Hilton Honors Bonus Points?

You do not earn Hilton Honors Bonus Points on cash advances, balance transfers, interest charges, gambling chip purchases, internet gambling transactions, credit fees and charges, disputed transactions, foreign exchange purchases, travellers cheques and credit card payments.

What happens to my Hilton Honors Bonus Points if I get a refund for a purchase on my card?

If your account is credited with a refund from a merchant then the equivalent number of Hilton Honors Bonus Points will be deducted from your account.

How can I redeem my Hilton Honors Bonus Points?

You can redeem rewards online at HiltonHonors.com.

What happens to my Hilton Honors Bonus Points if I close my card account?

If you close your Hilton Honors Macquarie Platinum Card account, any Hilton Honors Bonus Points earned through card use in the statement period and not yet credited to your Hilton Honors account at the time you close your card account will be forfeited.

For more information view your Hilton Honors Macquarie Platinum Card welcome booklet.

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Macquarie says hello to Apple Pay

A smarter way to pay

We're excited to tell you that Apple Pay is now available on all Macquarie debit and credit cards. It is an easy and secure way to make payments instore, in apps and on the web with Safari on your Apple device.

Macquarie Bank Limited ABN 46 008 583 542 AFSL & Australian Credit Licence 237502 (MBL). All applications are subject to Macquarie's standard credit approval criteria. Before acting on this information, you must consider its appropriateness having regard to your own objectives, financial situation and needs. You should obtain independent financial, legal and taxation advice.

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