Have you been impacted by Australia’s fire emergency? We’re here to help when you’re ready.
Our thoughts are with everyone affected by Australia’s fire emergency, and the firefighters and emergency services personnel working tirelessly to protect our communities. We’re here to help when you’re ready, so if you‘re impacted by the fires and need assistance please call us on 1800 806 310 to discuss how we can support you during this difficult time, or visit https://www.macquarie.com/au/about/disclosures/financial-hardship.
Feedback and complaints
Everyone at Macquarie is committed to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it.
Need financial assistance?
Where you feel you may not be able to meet your regular repayments or some other financial obligation, please contact us to see how we can work together towards a solution for you.
Got a question on a Macquarie banking or financial services product?
Here you'll find FAQs to help you manage your Macquarie accounts.
Banking Code of Practice
Macquarie Bank Limited subscribes to the Banking Code of Practice, an industry code of conduct developed by the Australian Banking Association, which sets standards of good conduct for banks, their staff and their representatives.