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Financial Services Royal Commission

The Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry was established on 14 December 2017.

If you are a customer or former customer wishing to make a submission to the Royal Commission, you may do so using the online form on the Royal Commission's website.

If you have any concerns about the confidentiality of the information you wish to submit to the Royal Commission, please proceed with making your submission and advise the Commission why you think it is confidential.  We do not consider making a submission to the Commission in this way to be a breach of any agreement with us.

Feedback and complaints

Everyone at Macquarie is committed to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it.


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Experiencing financial hardship?

Where you feel you may not be able to meet your regular repayments or some other financial obligation, please contact us to see how we can work together towards a solution for you.


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Help centre

Got a question on a Macquarie banking or financial services product? Here you'll find FAQs to help you manage your Macquarie accounts.



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