Share your feedback so we can continue to improve your online experience

07 Nov 2019

Your feedback is highly valued and helps drive decisions on how to improve your online experience, so we’ve made it easier for you to provide your feedback to us.

 

What’s new?

A Feedback button visible from every page in Adviser Online.

Rate and comment about your online experience.


Designed with you in mind

As you navigate your way through Adviser Online, the feedback function will follow. We’ve installed a Feedback button on every page, giving you the freedom to provide feedback anywhere, at any time.


Rate your experience

You’ll now be able to provide a rating and write comments about your online experience through a new feedback form. This information is critical to improving the portal. Simple and easy to complete, the feedback form will give you the opportunity to provide your input and to improve your future experience.


Your feedback is received in real-time, by real people

Your feedback is important to us, so we’ve made sure it’s recognised from the moment you press ‘submit’. With your input being received in real-time by a dedicated digital team, we’ll be able to spend more time improving our portal based on what you have to say.


Need help?

If you’d like further support or training on Adviser Online, please register for one of our webinars below or speak to your relationship manager.

Session 1: Friday, November 8, 2019 at 2pm (Sydney, GMT+11:00)
Register here

Session 2: Monday, November 11, 2019 at 2pm (Sydney, GMT+11:00)
Register here

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