Whistleblower Program Summary
Macquarie’s principles of Opportunity, Accountability and Integrity underscore everything we do. Consistent with these principles, and reinforced in our Code of conduct, we share a responsibility to speak up and report improper conduct, and to ensure that those who do speak up can do so without being personally disadvantaged.
Macquarie’s Whistleblower Program incorporates the Whistleblower policy, guidelines and procedures. The Integrity Office has oversight of the Program.
The Whistleblower Program is regularly reviewed to be consistent with the various legislative and prudential requirements in the regions in which Macquarie operates.
Avenues for reporting improper conduct
Macquarie encourages its staff to report concerns about improper conduct to their manager, or to escalate incidents or concerns through defined business, risk and support team channels. In addition, Macquarie’s Whistleblower Program supports confidential and anonymous reporting.
Improper conduct includes a breach of law, a breach of Macquarie's Code of conduct or policy, dangerous conduct, financial malpractice or unethical behaviour.
Macquarie staff, including any employee, consultant, intern or officer of Macquarie Group Limited or its subsidiaries, can also raise concerns about improper conduct to:
- the Integrity Office; or
- the Macquarie Staff Hotline.
Staff can contact the Staff Hotline online, or by phone, email, fax or post. The Staff Hotline is externally managed by an experienced and reputable firm and staff can remain anonymous if they wish. The Staff Hotline is available 24 hours a day, 7 days a week.
The Whistleblower policy and the contact details of the Integrity Officers and the Staff Hotline are available on the Macquarie intranet and are regularly communicated to Macquarie staff.
New staff are provided with information and training about the Code of conduct, the Whistleblower Program and the means by which staff can raise concerns. All employees are required to complete regular training about the Whistleblower Program and the avenues available to them to raise concerns.
External parties, including former staff, contractors, third party providers, auditors, brokers and suppliers are able to report concerns about improper conduct under the Whistleblower Program by contacting the Integrity Office.
Protections under the Whistleblower Program
The Whistleblower Program provides that Macquarie will not take retaliatory or adverse action against a member of staff for making a genuine disclosure. The Integrity Office may appoint a protection officer to a staff member to address any concerns about retaliation or adverse action as a result of reporting a concern under the Whistleblower policy.
Macquarie may not be able to extend the full level of protections and support set out in the Whistleblower policy to external parties as they are not employed by Macquarie.
Nothing in the Whistleblower Program is intended to obstruct any person from reporting possible violations of law or regulation to any governmental agency or entity.
A confidential support and counselling program (Employee Assistance Program) is available to all staff.
Established in 1998, the Integrity Office provides an internally independent and confidential point of contact for Macquarie staff and external parties to raise concerns about improper conduct.
The Integrity Office is responsible for implementing the Whistleblower Program and for managing the investigation of concerns raised under the Program, including any raised through the Macquarie Staff Hotline.
The Integrity Office reports to the CEO and provides regular reports to the Board Governance and Compliance Committee.
Any genuine concerns about improper conduct may be reported in confidence to the Integrity Office at email@example.com.