Supplier portal

 

Welcome to Macquarie’s supplier portal

Macquarie’s suppliers are critical to our business success. We seek the delivery of high quality goods and services and we are committed to ensuring high standards of environmental, social and governance performance across our supply chain.

We encourage our suppliers to have the same high standards – and to assist with this alignment we have outlined our Principles for Suppliers below.  

What we stand for

Principles for Suppliers

The Principles for Suppliers help Macquarie uphold its core values with the aim of having supplier relationships that create long term, sustainable value for our clients, shareholders, community and suppliers.

We acknowledge and value the important role of suppliers in our business success and therefore aim to foster strong supplier relationships that encourage collaboration. Suppliers should be familiar with the core principles of Opportunity, Accountability and Integrity described in the Macquarie Group Code of Conduct, as they underpin our goal to drive collaborative relationships with the following qualities:

  • Opportunity; creativity and innovation driven through the use of the supplier’s expertise and Macquarie’s entrepreneurial culture
  • Accountability; taking ownership of our respective actions, never compromising on standards and ensuring robust risk management by adhering to all relevant laws and regulations
  • Integrity; open and honest communications, always acting fairly and honouring our respective promises in order to build mutual trust

Principles for Suppliers

New suppliers

All new suppliers undergo verification and compliance checks by Macquarie.  As part of the verification process, you may be contacted by Macquarie’s Vendor Support Team to provide further information before any orders or payments can be made.

Existing suppliers

All current suppliers should ensure the company details that Macquarie have on record are up to date including: name, address, email address, bank account details. Please advise Macquarie of any changes by emailing vendor.support@macquarie.com.

To facilitate timely payment, all valid invoices must include the words "Tax Invoice" and be clearly itemised including and excluding tax. Unless agreed otherwise, Macquarie’s standard payment term is 30 days from receipt of a valid invoice. The most efficient method of providing your invoice to Macquarie is currently dependent on the location that services are being provided, see below for more details.

Purchase Order (PO) numbers are required in order to provide goods and services to Macquarie

Suppliers should only provide goods and services after receiving a PO number. Invoices that do not reference a PO number may not be paid or payment may be delayed.

Invoices must be submitted directly to the central Accounts Payable team

All invoices must include a Purchase Order number and be submitted by email to apinvoices@macquarie.com.

You should only send one invoice (PDF) attachment per email and the file format must not exceed 10MB. If you do not have a Purchase Order number please request one from your Macquarie business contact.

Note: For suppliers in Singapore, Philippines, India, and Germany, hard copy invoices are to be sent to the Macquarie contracting office as per the details on the PO.

Invoice entity must match the purchase order

Invoices must be made out to the Macquarie entity and address that is instructed on the PO.

Your contact details

Purchase Orders are sent to suppliers as a PDF document by email. Please inform Macquarie of the correct email address that Purchase Orders should be sent to by emailing vendor.support@macquarie.com.

Invoice submission

All invoices should be sent to the Macquarie contracting office.

If you have any questions, or wish to provide feedback please email vendor.support@macquarie.com

Raising concerns about improper conduct

Macquarie’s suppliers are able to confidentially report concerns about improper conduct by Macquarie or the supplier. Improper conduct includes a breach of law, a breach of Macquarie’s code of conduct or policy, dangerous conduct, financial malpractice or unethical behaviour.

Any genuine concerns about improper conduct may be reported in confidence to the Integrity Office at integrityoffice@macquarie.com which is an internally independent and confidential function that oversees Macquarie’s Whistleblower Program.