IT services and support

 

 

Pre-delivery services and installation services

To save time and internal resources, MTS gets IT equipment operational, so that it can be quickly deployed and utilized.

Services include:

  • Obtaining new IT equipment directly from your vendors
  • Offering equipment sourcing alternatives and assistance
  • Loading software applications and handing imaging
  • Adding peripherals, attaching tracking devices, and matching serial numbers
  • Upgrading components
  • Performing data migration and PC customization
  • Conducting testing and asset tagging
  • Installing equipment at workstations.

 

De-installation services

When it’s time to upgrade technology or return leased equipment, competitive organizations simplify this process by having MTS handle these responsibilities.

Our technicians:

  • Remove old IT equipment
  • Inspect and audit
  • Perform secure data wiping and hard drive destruction
  • Handle packaging and transportation
  • Provide detailed reports.

 

Recycling and disposal

With regulations requiring proper equipment disposal, companies are increasingly concerned about e-waste. 

As a result, organizations with unwanted or obsolete equipment look to MTS for environmentally-safe alternatives that meet EPA guidelines.

MTS' E-Waste Solutions help you:

  • Minimize the environmental impact of your operations
  • Support your Corporate Social Responsibility (CSR) initiatives
  • Reduce waste and reuse parts
  • Offset disposal costs with the equipment's value
  • Utilize certificates as proof of proper disposal.

Data destruction services

To ensure confidential information stays that way, companies rely on MTS for data wiping and hard drive destruction. 

Unlike simple formatting or data 'erasure', MTS offers various higher levels of secure, physical data destruction. 

Both of these services can be performed at our technical center or onsite at your location.

Our enhanced 3x and 7x overwrite options are compliant with US Department of Defense (DoD 5220.22-M). 

Whether you require data destruction for a major initiative or on an ad-hoc basis, MTS will tailor a solution that:

  • Matches your security needs with your time and cost constraints
  • Assures data has been destroyed
  • Meets high system standards
  • Frees your IT staff to focus on other important business issues.

 

Refresh

Keep current with the latest technology by utilizing one of MTS’ many refresh alternatives. As a result, you have the flexibility to match equipment capacity as your needs change and be more responsive to an ever-changing business climate.

In addition to the logistics, testing, and other end-of-life services MTS provides, options include:

  • Memory upgrades
  • Operating system relicensing
  • Refurbishing and cleaning
  • Equipment sale / lease back
  • Used equipment
  • Rentals
  • Financing alternatives.

Remarketing

With our extensive international capabilities, MTS helps you maximize the value of your old technology.

  • Buy-back & Consignment Programs – to turn underutilized assets into revenue
  • Asset Auditing & Valuation – to determine resale value
  • Remarketing Networks – to negotiate fair market price

MTS' remarketing team, a member of the Association of Services and Computer Dealers International (ASCDI), buys and sells inventory with hundreds of remarketing organizations. Through our vast network of dealers, resellers, and end users, we provide responsive service to help you achieve a return on your original investment.