Macquarie Privacy Policy

Central to the success of the Macquarie group (the Macquarie Group, or simply Macquarie) is our commitment to our clients. We honour without reservation our obligation to respect and protect the privacy of the personal information of individuals with whom we deal.

Please read this Privacy Policy carefully. By accessing this website, you are indicating that you have read, understood and agreed to the terms of this Privacy Policy and authorize Macquarie to collect, record, use and disclose information about you in accordance with the terms set forth below. This Privacy Policy is subject to change. We will notify you of any amendments to this Privacy Policy by posting them to this website. It is your obligation to review such changes. If you do not agree with this Privacy Policy, please do not access this website.

The information we collect

Whenever it is reasonable and practicable to do so we only collect information about you directly from you.

We only collect personal information about you which is reasonably necessary to:

• provide you quality products or services
• consider applications and approaches you make to us
• maintain your contact details.

We generally hold personal information relating to:

• the products and services we provide or have provided to you
• your financial interests and sometimes your financial position
• your contact details.

We do not generally collect sensitive information about you unless required by applicable laws or rules. Sensitive information includes information relating to:

• race
• political or religious beliefs
• sexual preferences
• criminal convictions
• membership of professional or trade associations or unions
• health information.

We collect health information where we offer products with an insurance component to our customers. We do not use or share that information for any purpose other than the underwriting or administration of a customer's policy, claim or account, or as otherwise disclosed to the customer when the information was collected.

How that information is used

We only use and disclose personal information about you for the purpose for which it was disclosed to us or as otherwise described in this Privacy Policy.

For example, you agree that we may from time to time use your personal information to inform you of investment opportunities or to provide information about products and services which we expect may be of interest to you. However, we do respect your right to ask us not to do this.

We do not sell personal information to other organisations to allow them to do this.

You agree that we may disclose personal information to service providers who provide services in connection with our products and services or we may provide information about you to your nominated financial adviser with your permission.In addition, you agree that we may disclose personal information about you when required by law or to comply with a judicial order.

Keeping information accurate and up to date

We take all reasonable steps to ensure that all information we hold is as accurate as is possible. You are able to contact us at any time and ask for its correction if you feel the information we have about you is inaccurate or incomplete.

Keeping information secure

We use security procedures and the latest technology to protect the information we hold. Access to and use of personal information within Macquarie is appropriately limited to prevent misuse or unlawful disclosure of the information.

If other organisations provide support services, we require them to appropriately safeguard the privacy of the information provided to them.

Where the personal information we collect is no longer required, we delete the information or permanently de-identify it.

You acknowledge and agree that, due to the current state of technological development, it is not technically possible to guarantee that no loss or misuse will occur in Internet communications or electronic environment. Consequently, you agree that Macquarie will not be liable for any loss or misuse which is beyond the control of Macquarie or the third party organisations to which your information can be disclosed under this Privacy Policy, regardless of the use of security procedures and the latest available technology.

How you can access your information

You can contact us to request access to your information. In normal circumstances we will give you full access to your information. However, there may be some legal or administrative reasons to deny access. If access is denied, we will provide you with the reason why and as much information as possible without affecting the relevant legal or administrative reason.

Cookies

A 'cookie' is a packet of information placed on a user's computer by a website for record keeping purposes. Cookies are generally used on the Macquarie site to:

• access online services - if you visit Macquarie's website and log into our secure areas, such as Macquarie DirecTrade or transact@macquarie, we will use cookies to enable us to authorise your access
• manage advertising - we use advertising companies to deliver our online advertising. When you see one of our ads on a third party website, cookies are sometimes used to collect information about what pages you visit and the type of software you are using
• traffic monitoring - we use tracking companies to gather information about how people are using the Macquarie site, this information includes time of visit, pages visited, and some system information about the type of computer you are using. We use this information to enhance the content and services offered on the site.

Cookies may also be used for other purposes on the Macquarie site but in each case none of the information collected can be used to personally identify you.

You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent.
(Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences).

If you disable the use of cookies on your web browser or remove or reject specific cookies from this website or linked sites then you may not be able to gain access to all of the content and facilities in this website.

Dealing with Macquarie online

If you visit Macquarie’s website to browse, read or download information, our system will log these movements. These web site logs are not personally identifiable and Macquarie makes no attempt to link them with the individuals who browse the site.

Your account information is password protected and we recommend you do not divulge your password to anyone. To further protect your personal information, your log-in time will automatically expire after a certain period of inactivity.

Macquarie cannot guarantee or accept responsibility for the privacy practices or the content of web sites to which we provide links.

Contact us

If you have any questions regarding our privacy policy or handling of information, please contact us.